We’ve answered some of the questions customers ask most often about our silk scarves. If you need more information, our customer support team is always happy to help.

1. Are your silk scarves suitable for everyday wear?

Yes. Our collection includes lightweight silk scarves that are comfortable enough for everyday use as well as elegant styles for formal occasions and special events.

2. Do you offer Cash on Delivery?

Yes. We deliver across Pakistan with Cash on Delivery. If you prefer, you can also pay through Bank Transfer before your order is dispatched.

3. How much are the shipping charges?

We charge a flat shipping fee of Rs 250 per order, regardless of the number of items you purchase.

4. How long does delivery take?

Most orders are delivered within 2 to 4 working days across Pakistan. Delivery times may vary slightly depending on your location and courier service.

5. Can I return or exchange my order?

Yes. If you receive the wrong item or a product with a manufacturing defect, you may request a return or exchange within 7 days of delivery. The item must be unused and returned in its original condition with all tags and packaging.

6. How should I care for my silk scarf?

To help maintain its colour and finish, we recommend gentle hand washing with a mild detergent and allowing the scarf to air dry away from direct sunlight. Avoid using bleach or harsh chemicals.

7. Will the scarf look exactly like the product photos?

We make every effort to display accurate colours and product images. Slight colour differences may occur because of different screen settings or lighting conditions.

8. What types of silk scarves do you offer?

Our collection includes printed silk scarves, plain silk scarves, square scarves, hair scarves, hijab scarves, wedding scarves, and other elegant styles for women.

9. Is my personal information kept secure?

Yes. Your information is used only to process your order, provide customer support, and improve your shopping experience. We do not sell or share your personal information for marketing purposes.

10. How can I contact SilkScarf?

You can reach us by email or phone during business hours. Visit our Contact Us page for our complete contact details.

Still Have a Question?

If you couldn’t find the answer you’re looking for, please visit our Contact Us page or email us at info@silkscarf.pk. We’ll be happy to assist you.