At SilkScarf, your privacy matters to us. We collect only the information needed to process your orders, provide customer support, and improve your shopping experience. We are committed to handling your personal information responsibly and keeping it protected.

Information We Collect

When you place an order or contact us, we may collect the following information:

• Your name
• Phone number
• Email address (if provided)
• Delivery address
• Order details

This information is collected only to complete your order and provide the services you request.

How We Use Your Information

Your information helps us:

• Process and deliver your orders
• Respond to your questions and support requests
• Send important order updates
• Improve our website and customer experience
• Protect our website against fraud and misuse

We never sell or rent your personal information to third parties.

Payment Information

SilkScarf accepts Cash on Delivery and Bank Transfer. We do not store your banking or payment details on our website.

Cookies

Our website uses cookies to improve your browsing experience and help certain website features work correctly. You can manage or disable cookies through your browser settings at any time.

Third-Party Services

We work with trusted service providers such as courier companies, payment providers, analytics tools, and website hosting services to help operate our business. These providers only receive the information required to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. While no online system can guarantee complete security, we continuously work to keep your information safe.

Your Rights

You may contact us at any time if you would like to:

• Access your personal information
• Request corrections to your information
• Ask us to remove your personal information where applicable
• Learn more about how your information is used

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

SilkScarf
Buch Villas, Multan, Pakistan
Email: info@silkscarf.pk
Phone: +92 300 9700710
Business Hours: 10:00 AM – 11:00 PM